- Should a repair shop pay for its software up front or monthly?
- Whether a repair shop pays for software up front or monthly comes down to cash flow and what each price includes: a one-off licence is a single payment, while a monthly plan spreads the cost and can bundle hosting, updates and support. HMRC treats regular licence payments as a running cost, and a lump sum for software with a long useful life may count as capital spending, so check with your accountant. The All-in-One Electronics Shop offers both, and its monthly price includes hosting, email, updates and support.
- How can a phone shop tell if a traded-in phone is still locked to its owner?
- Switch it on before you pay: a phone that shows the owner's lock screen, or asks for their Apple Account or Google Account during set-up, is still tied to them. Apple advises against taking an iPhone until it is erased and removed from the previous owner's account, and Android's Factory Reset Protection asks for the owner's Google Account after a reset. Sell is one of the three customer journeys in the All-in-One Electronics Shop, and any bespoke valuation logic a shop needs is raised at the scope check.
- What does the All-in-One Electronics Shop include?
- The All-in-One Electronics Shop covers three customer journeys, Repair, Sell and Buy, connected through one system that runs from the customer and the journey to shop operations and the account. A shop takes one, two or all three. The one-off licence includes updates and support for the first year, with hosting, domains and email outside it; from year two, hosting, email, updates and support are available from £240 + VAT a year.
- How much does the All-in-One Electronics Shop cost?
- The price of the All-in-One Electronics Shop depends on how many journeys a shop chooses. One journey is £900 + VAT one-off or £99 + VAT a month; any two are £1,500 + VAT one-off or £160 + VAT a month; all three are £1,800 + VAT one-off or £195 + VAT a month. On the one- and two-journey packages the shop picks which journeys it needs, and the price is the same whichever it picks.
- How does buying the All-in-One Electronics Shop work?
- Buying the All-in-One Electronics Shop follows five steps: choose a tier, check scope, send an enquiry, agree scope and invoice, then complete onboarding. No payment is taken on the DataDove website; the agreed package is invoiced directly, and work begins once scope, price and timing are agreed in writing. A shop that needs more than a package covers, such as several locations, bespoke repair or valuation logic or an existing EPOS integration, takes the bespoke route.