Using this website
These website terms describe permitted use of DataDove's public pages and interactive information; they are separate from any signed proposal, statement of work or purchase agreement for a specific service. By using this site you agree to these terms; if you do not agree, please do not use the site.
Service information
Service descriptions on this site, including the packages described on the All-in-One Electronics Shop page, are invitations to discuss scope and do not themselves form a contract. A project begins only once DataDove and the customer agree scope, price and timing in writing.
Online checkout is not offered at present; the terms for it are published before it opens, and until then agreed packages are invoiced directly by DataDove. Prices are quoted net of VAT. DataDove Ltd is registered in England and Wales under company number 14989072, with its registered office at 124 City Road, London EC1V 2NX, and its UK VAT registration number is GB495370950.
Account terms
Creating a customer account requires accurate contact details and a password between 12 and 128 characters; you are responsible for keeping your password confidential and for activity carried out under your sign-in. Tell DataDove immediately at the contact details below if you suspect unauthorised access to your account.
A new account is verified by email before it is active. Signing in uses a short-lived session; five failed sign-in attempts lock the account for ten minutes as a security measure. DataDove may suspend or close an account for a breach of these terms, for unlawful use, or at your own request; closing an account does not remove any record DataDove is required to keep, such as an order or a consent record, for the retention period set out in the Privacy Policy.
Acceptable use
You must not misuse this site: do not attempt to interfere with its security, probe or bypass access controls, or submit unlawful, confidential or malicious material through any form, the enquiry funnel, or the chat and AI assistant. DataDove may suspend access for any use that breaches this.
Chat and assistant terms
When chat is offered on this site, live chat and the AI assistant are provided to answer questions from DataDove's own published information and to route you to a person for anything they cannot resolve. Do not submit passwords, confidential documents, matter or case details, health information, payment details or other sensitive personal records through either channel.
The assistant does not give legal, financial or other professional advice, and does not make a decision with legal or similarly significant effect about you. A human takes over when you ask, when the assistant is not confident of an answer, or when the conversation touches a topic the assistant is configured to hand off, such as pricing beyond what is published on this site. Conversation data is handled as described in the Privacy Policy.
Intellectual property
DataDove and its licensors retain all rights in this site's content, software, brand assets and original work, except where a separate signed agreement says otherwise. Nothing on this site grants a licence to reproduce, adapt or reuse that material beyond viewing it for your own reference.
Third-party destinations
Links to external destinations, including payment, communication and social platforms, operate under their own terms and privacy information. DataDove is not responsible for the content or practices of a site it does not operate.
Disclaimers and limitations
This site and the information on it are provided as seen, without a warranty that they are fault-free or continuously available. Any limitation of DataDove's liability in these terms is set out clearly, and does not exclude a right that cannot lawfully be excluded, including liability for death or personal injury caused by negligence or for fraud.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them or from your use of this site.
Contact
Questions about these terms can be sent using the details on the Contact page.